Account Manager
Job Description
Mancala Gaming is a dynamic and ambitious company dedicated to creating innovative online slot games. Founded in 2019, the company bring together a team of industry experts united by a shared vision: to create innovative and engaging iGaming experiences that stand out in a competitive market.
At Mancala Gaming, we’re not just about interesting ideas and creative game design—we're committed to delivering exceptional service and fostering fair, transparent business relationships. We believe that strong, collaborative partnerships are key to sustainable growth for both our clients and the wider iGaming industry.
We’re currently looking for passionate and goal-driven individual to join our team as an Account Manager. If you're eager to contribute your skills, collaborate toward shared success, and help deliver truly exceptional results, we’d love to hear from you. Join us as we explore new dimensions of online entertainment with reliable software
solutions, inventive bonus features, and a growing library of exciting games that blend tradition with innovation.
If this sounds like the role for you, please email your CV and a cover letter to elena@mancalagaming.com
Information
What we need
- • Fluent English — both written and spoken (this is a must)
- • Knowledge of additional languages such as Thai, Chinese, or Russian is highly desired; any other language is a plus
- • Proficiency in Microsoft Excel
- • Ability to manage multiple projects and campaigns with a focus on results
- • Strong communication and analytical skills
- • Detail-oriented and proactive, with a customer-first mindset, innovative problem-solving skills, and a positive, can-do attitude
What you will do
- • Build and maintain strong, long-term relationships with clients through clear and consistent communication
- • Identify opportunities to grow existing accounts and expand the range of services provided
- • Prepare tailored materials for clients and provide ongoing support throughout the partnership
- • Collaborate closely with IT, Sales, and Marketing teams to ensure seamless service and client satisfaction
- • Manage and respond to clients’ daily inquiries, requests, and issue resolutions in a timely manner
- • Provide regular updates and progress reports to Management on account status and key developments
What we offer
- • Competitive salary based on your skills and experience
- • 25 days of paid vacation
- • Fully covered Multisport card
- • Flexible working hours
- • Option for remote work and flexible office attendance
- • Travel opportunities to attend industry events and meet clients
- • Work in a brand-new office in the center of Prague with refreshments and snacks available in the office kitchen
- • A friendly, supportive work environment with passionate colleagues
- • Fun and engaging corporate events